Course Level
Certificate IV
Certificate IV in Personal Injury Management - FNS42120
This qualification reflects job roles requiring well developed skills and a broad knowledge base in a wide variety of contexts within the personal injury management sector. It may involve supervision or leadership and guidance with some limited responsibility for others. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities. Individuals may specialise in claims management, return to life or underwriting. Licensing, legislative, regulatory or certification considerationsWork functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Relevant regulatory authorities should be consulted to confirm those requirements before applying the qualification.
Campus | Duration | Fees | ATAR |
|---|---|---|---|
Geelong | N/A | N/A |
Subjects
- Develop return to work or injury management strategies
- Manage and recover bad and doubtful debts
- Use medical terminology in an insurance context
- Lead effective workplace relationships
- Contribute to a quality injury management system
- Register policy
- Undertake initial rehabilitation assessments
- Implement and monitor return to work plans
- Work with diverse people
- Educate clients on personal injury management issues
- Manage personal injury claims
- Facilitate recovery and return to life
- Develop personal work priorities
- Plan and implement rehabilitation and return to life strategies
- Underwrite insurance business
- Conduct situational workplace assessments
- Deliver and monitor a service to customers
- Assist personal injury clients with job placement
- Collect, assess and use information
- Work with legal teams to resolve complex claims
- Develop and maintain knowledge of personal injury management insurance
- Use medical knowledge in the management of personal injury claims
- Work within the personal injury management sector
- Undertake project work
- Manage handling and settlement of routine insurance claims for retail clients
- Maintain relationships with personal injury clients
- Support effective workplace relationships
- Negotiate settlements for medical indemnity claims
- Renew and maintain policy
- Use communication to build relationships
- Analyse and present research information
- Evaluate insurance risk for business
- Conduct evaluations
- Manage personal injury case loads
- Participate in negotiations
- Demonstrate leadership in the workplace
- Develop return to work plans
- Comply with regulatory frameworks
- Resolve disputes
- Assess and determine initial entitlements for personal injury claims
- Facilitate workplace assessment with stakeholders for personal injury cases
- Apply principles of professional practice to work in the financial services industry