Certificate IV in Financial Services - FNS41820

This qualification is designed to provide a flexible general purpose pathway in the financial services industry. It is intended for individuals with job roles that involve working across a range of duties in the financial services sector where a specialist qualification is not the most suitable qualification. Individuals in these roles apply theoretical and technical knowledge and skills to work autonomously and exercise judgement in completing routine and non-routine activities.Licensing/Regulatory InformationWork functions in the occupational areas where this qualification is used may be subject to regulatory requirements. Refer to the relevant regulator for specific guidance on requirements.

Campus
Duration
Fees
ATAR

BRISBANE CITY - Level 1 93 Edward St

Full-time - 52 weeks

N/A
N/A

Subjects

  • Survey stakeholders to gather and record information
  • Monitor and maintain records in an online environment
  • Manage and recover bad and doubtful debts
  • Lead team effectiveness
  • Manage a small team
  • Mentor in the workplace
  • Contribute to WHS risk management
  • Provide services in a Business Transaction Centre
  • Conduct individual work within a compliance framework
  • Determine impact of social security entitlements on retirement income
  • Coordinate a small business customer portfolio
  • Promote understanding of the role and effective use of consumer credit
  • Prepare operational budgets
  • Implement customer service standards
  • Develop work priorities
  • Provide mobile banking sales and services
  • Build client relationships and business networks
  • Align banking products with the needs of small business customers
  • Apply the principles of contract law
  • Make a presentation
  • Prospect for new clients
  • Establish and maintain payroll systems
  • Establish and administer retirement income streams
  • Organise and monitor the operation of compliance management system
  • Implement workplace information system
  • Collect, assess and use information
  • Develop and maintain knowledge of financial markets products
  • Apply project quality management techniques
  • Apply project cost management techniques
  • Conduct work according to professional practices in the financial services industry
  • Identify situations requiring complex ethical decision making
  • Apply ethical frameworks and principles to make and act upon decisions
  • Sell financial products and services
  • Apply risk management strategies to own work
  • Develop and apply knowledge of aged care
  • Develop and maintain in-depth knowledge of products and services used by an organisation or sector
  • Apply project risk management techniques
  • Comply with financial services regulation and industry codes of practice
  • Identify risk and apply risk management processes
  • Plan, organise and facilitate learning in the workplace
  • Assess credit applications
  • Perform reconciliations
  • Establish and maintain appropriate security
  • Implement processes for the management of a breach in compliance requirements
  • Provide specialist retirement income stream information to clients
  • Participate in negotiations
  • Apply knowledge of retirement planning issues when dealing with clients
  • Interpret financial markets information
  • Manage mobile lending services
  • Show leadership in the workplace
  • Organise meetings
  • Develop and use complex spreadsheets
  • Make decisions in a legal context
  • Implement continuous improvement
  • Analyse financial reports and budgets
  • Identify and apply the legal framework
  • Lead effective workplace relationships
  • Resolve disputes
  • Analyse and present research information
  • Utilise the legal process to recover outstanding debt
  • Maintain inventory records
  • Be MoneySmart through a career in small business
  • Implement a sales plan
  • Promote compliance with legislation
  • Conduct product research to support recommendations
  • Terminate retirement income streams
  • Coordinate implementation of customer service strategies
  • Manage overdue customer accounts

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